Per Hillsboro-Deering school board policy JQ, all students and their parents/guardians are responsible for the damage, destruction, or disappearance of their school-issued electronic device. If the damage is more than normal wear and tear, the following price list is used when determining restitution. If the cost to replace the damaged components exceeds the total replacement cost, the student and their parent/guardian will be provided the opportunity to pay the repair fee or the full replacement cost.

Lenovo Chromebook

• Keyboard* - $50.00

• Charger - $20.00

• Screen - $40.00

• Replacement Cost - $240.00

HP Chromebook

• Keyboard* - $50.00

• Charger - $20.00

• Screen - $40.00

• Replacement Cost - $2540.00

Samsung Chromebook

• Keyboard* - $50.00

• Charger - $20.00

• Screen - $40.00

• Replacement Cost - $240.00

*Keyboards will not be replaced for missing keys until a minimum of 3 keys have been removed.

1. A helpdesk ticket for device repair is created.

2. IT will collect the device to evaluate the damage and determine if it results from neglect.

3. IT will document with pictures the damage in the helpdesk ticket and add building administration to the helpdesk ticket, informing them of damage to the device.

4. IT will repair the device, return it to the school, update the ticket with pictures of repairs, and close the ticket.

5. IT will create an invoice and send it to the parents and building administration.